Dane County's Department of Public Safety Communications offers Emergency Dispatcher career opportunities. Emergency Dispatchers, or Communicators, receive and dispatch emergency requests to over 70 law enforcement agencies, fire departments, and emergency medical services. Communicators process more than 350,000 calls annually and operate complex communications and computer equipment.
Working for Dane County Public Safety Communications is more than just a job; it's a challenging and rewarding career that makes a real difference in people's lives. Our benefits package includes:
Communicators (also called Dispatchers or Telecommunicators) are primarily responsible for:
All newly hired Communicators attend an intensive, fully paid, multi-week Communicator Training Academy. The academy consists of a comprehensive program designed to prepare new Communicators to handle the situations they will encounter on the job. Topics discussed include internal operating procedures, crisis intervention, stress management, and customer service, among others.
During classroom training, employees will receive Emergency Medical Dispatch, Emergency Fire Dispatch, and CPR certifications.
As an essential employee, Communicators must be available to work any shift, including nights, weekends, holidays, during severe weather conditions and mandatory overtime to maintain minimum staffing levels.
Currently available positions are advertised on governmentjobs.com. You may also sign up to receive e-mail notifications for future position openings.
Contact Johnny Leonard at leonard.johnny@danecounty.gov regarding questions about the process.
